How quickly does the data become available in the portal?
Once uploaded, the data may take up to 15 minutes to be available on the portal
Data collected by On-Harvester/On-Conveyor systems is uploaded to the cloud and automatically processed to remove low-quality data. This post-processing runs at regular intervals, so depending on when the upload occurs, it can take from a few minutes up to 15 minutes before the data appears in your account.
If your data has still not appeared after 24 hours, please contact our support team at support@harvesteye.com.
Please note that data recorded by the HarvestEye Handheld is not stored in the web portal; only report emails are generated and sent.